1 reviews | Active since Jun 2014
Battle to get feedback from bank
I lodged an incident for reversal of a payment on 31 Dec 2017. For a week nobody phoned me back to provide feedback. Phoned today with the reference number but due to a security related issue I cannot get feedback. So how do I get feedback now...???
I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth.
Carmenita Fortune will take ownership of this investigation and will provide you with feedback within the next 5 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth.
Carmenita Fortune will take ownership of this investigation and will provide you with feedback within the next 5 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Good day Mr Mynhardt
As discussed telephonically, I trust that your issue is now resolved.
Viwe Bokveldt
Complaint Management
Capitec Bank
Good day Mr Mynhardt
As discussed telephonically, I trust that your issue is now resolved.
Viwe Bokveldt
Complaint Management
Capitec Bank