Bas Damn Service

I am quite ****ed off receiving a message from Capitec Funeral advising me that my funeral policy is haven't been paid for two months and on the third month it will laps. . I have proof that it has been paid I even put more in that account every month. I have had problems previously with Capitec Southgate and now this., Guys please get your facts straight and pleas know that I don't even pay what I am supposed I wil twice plus a bit extra every month. Somebody there isnt **** there job so guess what if they need me to come teach them I will.