ZD
Zenobia D
1 reviews | Active since Mar 2009
27 Oct 2015, 12:19
Banking Service Sucks
I'm not sure why Capitec is the ONLY bank that requires a person to go into a branch to do anything.... All I am requesting is a settlement letter for my loan account and it's like pulling teeth to get it done! Seriously how much trouble is it to get this, nothing is ever on the same system and one must always be transferred from pillar to post! Can I just get a settlement letter so that I may stop pulling my hair out for this IDIOTIC bank. Thank goodness I don't bank with you!
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Capitec Bank's replyOfficial
27 Oct 2015, 15:31Hello upset247,
I acknowledge your posting, and have referred it to Lindiswa Beya-Nakani for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Lindiswa Beya-Nakani for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Capitec Bank's reply27 Oct 2015, 15:31
Official
Hello upset247,
I acknowledge your posting, and have referred it to Lindiswa Beya-Nakani for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Lindiswa Beya-Nakani for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank