Banking is a breeze with Capitec

Recently, I have had to go into the Capitec branch at Somerset Mall (Somerset West, Western Cape, South Africa) a couple of times. I have found their customer service systems excellent: making sure that everyone is getting the help they need as quickly as possible. One one occasion, although seeing a bit of a queue outside when I arrived, soon found that the queue was moving quickly because members of staff were working through the queue asking each individual what they needed. I was helped within a minute and had my need resolved; all without actually having to stay in the queue. If one does need to queue, they give you a queue number, and then you can sit comfortably in a spacious area on a sofa while you wait for your number to be called (a big advantage, as I had my toddler with me). The staff are highly professional, helpful and friendly and the branches I have visited are always spotlessly clean, spacious and rarely busy. There is so much more to mention, such as the bank fees being so low that the interest on my account always pays the fees, and the absolute ease of their internet banking and banking app, making visits to the branch hardly ever necessary. In brief, bank with Capitec if you want banking to be a breeze.