Banking ***** Capitec bank

<p>I David Moja found out that on the 30th of december 2016,was de*****ed of all my salary from capitec bank. It was around one o'clock in the afternoon when i went to Soshanguve branch to lodge a complain with the soshsanguve branch assistant manager he immediately logged a call with their ***** department to inform them with a ***** case (my case)I was then told to open a case with the police,when i got to the police station i was told that i cant open up a case because the is no crime scene so i settled for an avvidavitt.</p> <p>on that day i took the avvidavitt to the branch the soshanguve Capitec branch at Soshanguve crossing mall,I explained what they told me at the police station the branch manager logged the call again to their ***** departmentto explain what i just told him.they said they will investigate the matter and get back to me within 11 working days</p> <p>on the 6th of january at 13H31:53 i received a call from Capitec bank ***** department i spoke to the lady by the name of Fezeka she was asking me about simple random questioning procedure, I answered every question accordingly later i received a message noticing me that they are aware of my case and told me that they will get back to me again within eleven working hours</p> <p>Today on the 12th of Jan 2017 at 12H45 I went back to the Capitec bank soshanguve crossing branchto check wether they were done with the investigation or still continuing. The branch assistant manager logged a call with their ***** dept and i asked him to specifically ask for Fezeka as she was dealling with this case from the word go the ref no: ********** 2. she explained that they have done the investigation they found out who stole my money,they have the name and the address of the person who de*****ed me.and the department confirmed that my case is an online banking ***** case but the said news is that i was told i will not be compansated fo my loss because the transfer was done with my cell phone number and my banking pin even when they admit its *****.</p> <p> </p> <p>so hello peter im asking for your assistance to get back my money to be compansated for the stress they caused me( transport fare)</p>