Banking Fees

So I changed over from Absa to Capitec thinking that the service has improved and also because their fees are raved about by some. However their in store service is as terrible as their contact centre and these people really need to learn how to speak to the customer and also not have an attitude, what really gets to me Is upon adding up all the fees they charge you especially when money gets put into your account, its beyond ridiculous! For each time money is put into your account whether it be 20times for the month, they charge you each time!!!! I am not at all happy and seriously considering changing back over. Also airtime was purchased on my account along with transfers made from my account which was not me!!!! Yet the agent says well it can only be you if no one has access to your account. WHAT!!!!!! I will be going to a higher party to lay a complaint as this is absurd!