ZN
Zodwa N

1 reviews | Active since Apr 2011

19 Feb 2021, 05:36

Banking details update

I contacted Capitec yesterday to update my banking details from FNB to Capitec for my Capitec loan. I was told that I can't update my banking details, the debit order will have to be unpaid first then I have to make a manual payment once the debit order is unpaid. So Capitec does not allow their clients to update banking details, it does not make sense at all.

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Replies (1)
Capitec Bank
Capitec Bank's reply19 Feb 2021, 07:02
Official
Good day Zodwa 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank