mF
meagan F

1 reviews | Active since Jul 2015

31 Jan 2026, 18:04

Banking backward not better. Give my money back!!!

I want the money that belongs to me. I opened a basic savings account with you in 2023, you decided to put a hold on it because i was sequestrated so i went to a bank that wanted my business. Why didnt you just close it because if ypu didnt want me as a client, why are you charging monthly fees???? Because the account is still open, someone accidently paid money into it. Now i must wait a week go get my own money back. Give my money back and keep your accounts.

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Replies (1)
Capitec Bank
Capitec Bank's reply31 Jan 2026, 18:42
Official
Good day Meagan Thank you for taking time to acknowledge great service, it makes our jobs worthwhile We appreciate it! Thank you for the feedback. We’re glad to be a part of your financial journey. Kind regards Capitec Bank