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Elriek S

1 reviews | Active since Jul 2016

28 Sept 2021, 08:09

BANKING APP ERROR MESSAGE YET AGAIN

I have had enough of Capitec pathetic service!!!!

Yet again, I tried to access my account via the mobile app...but to my surprize yet AGAIN I get the fami**** message of "currently not availeble.

What is it with Capitec that thing are running smoothly for a few months and then all of a sudden this happens....YET AGAIN!!

I am strongly considering moving to another bank because this cannot go on like this!!

And everytime this happens is when I want to check my account in a emergency and this happens!!

This totally unacceptable by far!!

0
Replies (1)
Capitec Bank
Capitec Bank's reply28 Sept 2021, 08:13
Official
Good day  Elriek 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank

Best regards,