LM
Liam M

1 reviews | Active since Dec 2019

11 Aug 2021, 10:11

Banking App defective

"Please sign into the old banking app to activate your email before using the new app." If only the old app was still available on the PlayStore! Before that, the face scanner would not work.

PS. Don't fix what's not broken - I was satisfied with the old app and now i dont have an app at all. In future let people choose. I have had nothing but horrible experiences since the new app.

0
Replies (1)
Capitec Bank
Capitec Bank's reply11 Aug 2021, 10:30
Official
Good day Liam

We acknowledge receipt of your query and have assigned your matter to a designated official. 

You will receive further contact within the next business day. 

Kind regards 
Capitec Bank 

Best regards,