HS
Hendrik S

1 reviews | Active since Sept 2021

28 Sept 2021, 09:09

Banking app constantly not working or down

I cant tell you how many times i have been stuck at restaurants and places because the app is down! As im typing this im stuck at a petrol station at 9am because AGAIN the app and mobile banking is not working! Useless app. This happens almost weekly. Im done with capitec. I suggest everybody leave the bank

0
Replies (3)
Capitec Bank
Capitec Bank's reply28 Sept 2021, 09:20
Official
Good day  Hendrik 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank
HS
Hendrik S's update28 Sept 2021, 09:21
Reviewer Update
**** off
HS
Hendrik S's update28 Sept 2021, 09:31
Reviewer Update
NOW! I am at your atm to get a statement printed and the atm is saying printing error out of service! This is ridiculous