KR
Katlego R

1 reviews | Active since Nov 2020

18 Jun 2021, 10:55

Banking app and customer service

My Capitec banking app hasn't been working for over a week now... I've sent an email to the customer service department 3 days ago still no call no response.

Am I going to wake up and find that Capitec has desolved and ran away with people's money or is your customer service non existant?

0
Replies (1)
Capitec Bank
Capitec Bank's reply18 Jun 2021, 11:10
Official
Good day Katlego

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards,
Capitec Bank