LW
Liesl W
1 reviews | Active since Feb 2018
07 Jul 2019, 11:38
Banking App
Good day,
I would like to express my disappointment and fury with regards to your service. The banking app is more offline lately then it is ACTUALLY working!!! How are we supposed to do transactions if we cant access out money? This is ridiculous and unacceptable.
Helpful (0)
Replies (2)0
Replies (2)
Capitec Bank's replyOfficial
08 Jul 2019, 12:00I acknowledge your posting and have referred it to Complaint Management for immediate attention.
Feedback will be provided within 5 working days and I trust that this situation will be resolved to your satisfaction.
Capitec Bank
Feedback will be provided within 5 working days and I trust that this situation will be resolved to your satisfaction.
Capitec Bank
Best regards,
Capitec Bank's reply08 Jul 2019, 12:00
Official
I acknowledge your posting and have referred it to Complaint Management for immediate attention.
Feedback will be provided within 5 working days and I trust that this situation will be resolved to your satisfaction.
Capitec Bank
Feedback will be provided within 5 working days and I trust that this situation will be resolved to your satisfaction.
Capitec Bank
Best regards,
Capitec Bank's replyOfficial
22 Jul 2019, 15:46Good day
Kindly note that we are unable to reach you to address your complaint. We will continue to try.
Complaint Management
Capitec bank
Kindly note that we are unable to reach you to address your complaint. We will continue to try.
Complaint Management
Capitec bank
Best regards,
Capitec Bank's reply22 Jul 2019, 15:46
Official
Good day
Kindly note that we are unable to reach you to address your complaint. We will continue to try.
Complaint Management
Capitec bank
Kindly note that we are unable to reach you to address your complaint. We will continue to try.
Complaint Management
Capitec bank
Best regards,