Banking APP

I am a staunch Capitec customer and have even recruited some friends to jump ship. I am, however, disappointed with their banking app since the holidays began. I have several sub- accounts within my account and in order to manage my finances adequately I move them around. I also use the app to make payments and buy airtime. The app has been collapsing every now and then, prohibiting me from accessing my money. Even now, I would like to go to Pretoria but can't because I can't access money for petrol. I also want to make several other payments. Please get your IT department to work on it and find a permanent solution.

Also, please add the facilities that enable us to change our pin (not for the app but for withdrawing) because I had to urgently change mine 2 weeks ago but had to drive to a mall and get an ATM in the evening. Not convenient.

However, for the most part the app is user-friendly and gives banking a great experience.

Sizwe