KA
Khethiwe A

1 reviews | Active since Oct 2019

18 Oct 2019, 10:53

Banking

Money went missing on my account through online purchase. I'm told to wait up to 14 days for reversal. Such inconvenience, I'm very upset

0
Replies (2)
Capitec Bank
Capitec Bank's reply18 Oct 2019, 13:15
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank
KA
Khethiwe A's update01 Jan 2020, 11:16
Reviewer Update
Situation resolved. Thanks