AM
Amogelang M

1 reviews | Active since Sept 2018

25 Jun 2020, 08:37

#bankfastration

Hello Peter!!! Plz help, my capitec account has been tempard with and the said part is that my bank never even explained why I can't send, receive or withdraw from the account! the money that I work for to support my kids and mother. I had to call and asked why my account was blocked and I was told that standard Bank is doing some investigating on my account, I still don't believe that I have to wait for this long to HV access to my money, it's almost 2months now and capitec can't explain why this is happening....I cant buy food,pay shool fees etc, I am so so fastrated! I really dont know what to do now

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Replies (1)
Capitec Bank
Capitec Bank's reply25 Jun 2020, 09:28
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank

Best regards,