CH
Cleopatra H
1 reviews | Active since Aug 2022
22 Aug 2022, 16:58
Bank with ******* ATMs
ATM switches off just after I've deposit money, I got inside to lodge a dispute. They later sent an SMS saying that they're disputing my complaint, no money was found. MY HARD EARNED MONEY!!!😡😡 Messaged Capitec bank on twitter, they gave me customer care no. Called in and a nonchalant agent answers, she tells me that she'll send the complain back, there's nothing they can do. I WANT MY MONEY!!
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Replies (2)
Capitec Bank's replyOfficial
22 Aug 2022, 17:07Good day Cleopatra
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Capitec Bank's reply22 Aug 2022, 17:07
Official
Good day Cleopatra
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
CH
Cleopatra H's updateReviewer Update
23 Aug 2022, 11:50Still waiting for a call even now. I understand the person who is supposed to call me may be busy, but I need my money urgently. I'm supposed to have paid for my surgery already. I need my money.
CH
Cleopatra H's update23 Aug 2022, 11:50
Reviewer Update
Still waiting for a call even now. I understand the person who is supposed to call me may be busy, but I need my money urgently. I'm supposed to have paid for my surgery already. I need my money.