Bank with Capitec at your own risk...

Hi my name is Simphiwe Princess Kumalo (***) , I am writing this review with great disappointment from a bank I have trusted for years, as I am a widow who needed your assistance.

My late husband Mandla Paulus Kumalo ( ***) had a bank account with Capitec, so I went to a Capitec branch in Newcastle, Kwa Zulu Natal to sort out everything, there was some money left in his bank account that I tried to transfer to the late estate account, as I am the executor of the estate, I have been waiting since 23 March 2021, the day I submitted all the required documents, but they basically chose to ignore me, Im in a desperate situation because my husband was a breadwinner and I need those funds to better support our kids.

Its been a frustrating journey with Capitec, in hard times like this I was hoping they would be more supportive, I have had it with them and hope they clients see them for who they are; Useless.