Bank transfer

I have made a bank transfer to an account to nn african trading who bank with standard bank on the 14/09/2018 around 12:30 then on the 15/09/2018 around past 10am i called capitec back to stop the payment as i did not trust the company anymore,i was told that they would do a recall,on 18/09/2018 i called standard bank to inform them of the company as the company banks with them only then did i get the correct process to deal with the case,to open a policy case,later that day i want to the protea glen police station to open a case they refused to open a case for me saying i should have not paid money to people i dont know .I mean whould i have made the payment if i new that the company was ***** they assisted me with an affidavit.When i called back capitec to inform them that the company was ***** and that i got an affidavit and all the another documents as proof ,they told me that i cant be assited without a case number but i informed capitec that i dont trust the company before the 24hours before money can reflect on the anther side now they cant help me.

This is the kind of service you get with capitec when it cames to your money they juct dont care.

Kind Regards Tsundukani