Bank Teller transferred my funds to an incorrect account

On 18/09/2017 a bank teller at Capitec Clearwater mall transferred my money to an incorrect account. When I asked for proof of transaction I was denied. Instead of solving the problem the bank manager (Simphiwe) started blaming me for giving the wrong account number when in fact the bank teller admitted to her mistake. I was told to give them 7 to 10 business days to resolve the issue.

When I went to get an update on 26/09/2017, the bank manager ignored me and called security to throw me out. I have not received a courtesy call from the bank informing me of the progress and I have been calling the bank for an update but nothing positive has come out of it.

I want my R22k.