bank stole my money

<p>im so disgusted by the service i have recieved with this bank. on the 26th of septmber ,i withdrew money from the atm and the money did not come out. i asked one of their employees to help me and he referred me to another atm when i used the atm it said insuficient funds. i reported the matter to the consultants inside and thier called the head office and they said the money will be reversed in the next 7 -14 working days. i recieved an sms with a ref number ********** 3. 2 weeks later no one has the decency to even inform me of what happened to my money. i have to call them and check. i keep getting referred to other people who keep giving me landline numbers to phone , AND THAT COST MONEY, WHICH I DO NOT HAVE! this was my monthly salary. ive been borrowing money ever since i got paid just because CAPITEC BANK has faulty atm machines. clearly someone can tell me what happened to my money! or are you just *****ing it. it is now the 21st of October and i still havent heard from anyone. the people that are employed there are either ******* or useless. i know it is not alot but it is my money and i worked really hard for it. </p>