CC
Clinten C

1 reviews | Active since Nov 2016

30 May 2024, 15:01

Bank Statements

Good Day,

In would please like someone to assist me with regards to obtaining a statement or balance of my account.

I have moved to a different country in the past few months and have now lived and worked here.

My Capitec app stopped working on my phone and after numerous phone calls and emails Capitec told me that i should visit a branch and they will reactivate the app for me, i explained to them that i will not be visiting SA soon but i still need to be able to pay my monthly credit card with capitec.

I am more than willing to pay the monthly fee in to the card directly but i just want to get a statement of some sort to show what is going on in my account and what my balances are.

Please can someone assist?

0
Replies (1)
Capitec Bank
Capitec Bank's reply30 May 2024, 17:09
Official
Good day Clinten Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank.