Bank ****

<p>on the 26 May 2017 at around 8am i went to an ATM to withdraw some money. I was withdrawing at a mobile standard bank ATM while i am using capitec bank. i inserted the card and entered my pin, while i was waiting the atm read "please wait". at the time i didnot even enter the amount i want to withdraw and all of a sudden i received an incontact that R3000 is out, while shocked about that i received another incontact that R700 is out. I visited the nearest Capitec branch and told my story and i was told that i was the third person on the day to report about the ****. they registered my complain and told me they will call me after 8 working days and they called me saying that they cannot refund me the money. This has really caused an inconvenience in my money as i cannot even travel to work because of not having money to travel, is there anyway that you can assist me in this case as i want to appeal the decisio made by capitec.</p>