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anusha D

1 reviews | Active since Jun 2018

09 Oct 2019, 16:03

Bank refuses to reimburse me

If I had my way I wouldn't even rate capitec 1 star I recently transferred a huge amount into a **** account and capitec refuses to reimburse with my funds I am utterly disgusted and I will be closing my account soon

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Replies (2)
Capitec Bank
Capitec Bank's reply10 Oct 2019, 11:15
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
 
Kind regards
Capitec Bank 
Capitec Bank
Capitec Bank's reply15 Oct 2019, 08:43
Official
Hi ****ha D
Thank you for providing me with an opportunity to look into your matter.
As per telephone conversation, I trust your matter has been resolved. 
Should you have any further queries in this regard, you are more than welcome to contact us.
RegardsCapitec Bank