1 reviews | Active since Apr 2017

08 Apr 2017, 18:32

Bank limit fault

<p>I'm stucked in Kenya I don't even have money to pay the hotel and food, the atm's here won't give me my money it says I have exceeded my bank limit, I don't understand why because my bank limit is R5000 and I'm trying to withdraw R3000. I've tried to call Capitec bank for help many times today and I have run out of money but I have not get any help. My Kenya number is + ********** 74</p>

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Replies (2)
Capitec Bank
Capitec Bank's reply10 Apr 2017, 08:33
Official

I acknowledge your posting, and have referred it to Nondi Tsholoba for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank

Capitec Bank
Capitec Bank's reply10 Apr 2017, 17:29
Official

Good day Mr Hlongwana

Please be advised that feedback has been forwarded to your email. I trust that your issue is now resolved.

Nondi Tsholoba

Complaint Management

Capitec Bank