Bank *********** handling ****s and *****

I do not want to give them even 1 star. This is a joke. I was ****med out of 23000 plus. I contacted the bank. They instructed me to open a police case. Which I did. The branch uploade most of the documents requested. All proof of payments. Most of the recipient account are capitec accounts. This is scary. The short and long. They only looked at one acc. Ignored the rest. Told me to get a court order to get my money paid back. They do not correspond with you, the one is more *********** than the other. You have to phone and try and find out what is happening.. nothing. After court order mind you requested by the bank, was delivered. Still nothing. Its a ******** offence to ignore a court order. But they just dont care. No one is doing their job. Every one just blame the other or you. They did not even respond to the branch managers email. What circus is this. They are suppose to protect your money and you as client. You gave everything in but still nothing. Its time people knows how Capitec treats its customers. I am furious to say the least. Last week I was told no its going to take longer. Why did they not do their so called investigation before telling me to get a court order. Why after the fact. Its ***********. Now i have lawyers costs on top of everything. Capitec allowes these ****mers to use their bank. Its shocking. They need to be held in contempt of court and be respinsible for all damages sufferd for their incompetence.