1 reviews | Active since Dec 2018
BANK FROZEN ACCOUNT
Hi on the 21 October i just found out that my bank was frozen by Capitec with no email or phone call,i than called the customer service to find out the reason for the block which was not told to me by the bank ,my apps and access to my banking profile was deleted which i had R35000 in my account,i was told about transactions that i made which are transactions that i make on a month to month basis,one being my daughters school fees and another being my trading broker where i trade to make a living ,my bank was freezed with no reason from the bank and no clear explanation, I think the bank wants to de***** me of my money cause they are asking me about different deposit which i cannot answer to because they don't want to provide me with my bank statements or access to see those transaction. I would recommend this bank to anyone. I have sent an affidavit which i made from the police station and also provided proof. I don't know if its a crime to send people or pay for things using the bank. Now i cant pay for rent,food and daughters school fees as im bul**** by this institution
