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Moeketsi M

1 reviews | Active since Mar 2023

29 Feb 2024, 16:27

Bank froze my funds and they never want to communicate with me regarding the case

The bank froze my +5000 funds. I provided proof of where I got the funds from and proof of what I exchanged as well as messages to show that I did give the person what they bought from me online. The person who handled my case was not professional and never answer calls nor emails. It's been a year now since my funds are frozen and no feedback from the Bank. I'm never gonna have any relationship with this bank.

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Replies (1)
Capitec Bank
Capitec Bank's reply29 Feb 2024, 19:52
Official
 Good day Moeketsi, 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank