jH
jonathan H
1 reviews | Active since Aug 2009
11 Mar 2019, 12:51
Bank fees
My monthly bank charges average around R25. This month, however, it came to R193 due to debit order disputes. Surely, I as the client am not responsible for those charges and they should be born by the debiting party that sent thru the unauthorised debit orders as my account shouldn't have been debited in the first place? I may as well have paid the damn debit order!
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Replies (2)
Capitec Bank's replyOfficial
12 Mar 2019, 08:56I acknowledge your posting, and have referred it to Wendy Mbelekane for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Capitec Bank's reply12 Mar 2019, 08:56
Official
I acknowledge your posting, and have referred it to Wendy Mbelekane for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Capitec Bank's replyOfficial
13 Mar 2019, 13:14Good day Mr Hardisty
As discussed via the telephone, I trust that your issue was dealt with .
Wendy MbelekaneComplaint ManagementCapitec Bank
As discussed via the telephone, I trust that your issue was dealt with .
Wendy MbelekaneComplaint ManagementCapitec Bank
Capitec Bank's reply13 Mar 2019, 13:14
Official
Good day Mr Hardisty
As discussed via the telephone, I trust that your issue was dealt with .
Wendy MbelekaneComplaint ManagementCapitec Bank
As discussed via the telephone, I trust that your issue was dealt with .
Wendy MbelekaneComplaint ManagementCapitec Bank