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xoliswa H

1 reviews | Active since Jan 2017

25 Apr 2024, 14:36

**** bank

How can capitec link me to the case that doesn't involve me at all Capitec even advised Tymebank to put my account on hold they even provided a wrong case number, I got the case number and the details where the case was opened only to find out that the case didn't link me at all How can capitec do this????

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Replies (2)
Capitec Bank
Capitec Bank's reply26 Apr 2024, 11:43
Official
Good day Xoliswa, thank you for raising your concerns. We do apologize for any inconvenience that may have been caused. Please send us your incident number so we may have a look.
Capitec Bank
Capitec Bank's reply26 Apr 2024, 12:35
Official
Good day Xoliswa H. Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank.