Bank Failed To Protect Its Customers

Was trying to buy a car later i found out that those people are ****mers. When they send me a debit check before even collecting the car. I thought i was gonna lucky when i rushed to Capitec and to explain and ask that they cancel the debit check. I was told that they cant because money hasn't been debited from my account and i should come back after the debit order went through. When the money was debit i went back to Capitec and they now said they cant reverse the money into my account 🥺 well i understand that its not their fault i accepted the debit check. But i feel like they also failed to protect me because i went to report on time.