HS
Heinrich S

1 reviews | Active since Feb 2010

30 Dec 2019, 11:59

Bank

Plse upgrade or buy better ATMs at all your branches.Whenever I want to make a deposit at your ATMs it is US. I had 3 incidents in 10 days,unexeptable,bad service. Wake up or loose more customers.

0
Replies (2)
Capitec Bank
Capitec Bank's reply30 Dec 2019, 12:47
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction

Kind regards
Capitec Bank 
Capitec Bank
Capitec Bank's reply31 Dec 2019, 09:21
Official
Good day Heinrich S,

I confirm the matter is being dealt with. Kind regardsComplaint ManagementCapitec Bank