*********** bank

The worst experience I've ever had from a bank. I took a loan on the 19th and used some of the money in 2 days they put the rest of the money on hold. I go back to the branch they tell me my payslip is being doing ***** so they'll verify my details And get back to me. I went back in a week. They were done verifying me and said help test must release. Help desk says ***** must do it. Now I've being calling daily being send to different departments. I just want ant to know if they're gonna derbit the agreed amount or we gonna sign a new agreement with a reduced amount. No one in Capitec can answer that question. I'm so mad cause it's full of *********** ppl that all need to be replaced. I've got recordings that if I was thei boss I'll be embarrassed to listen to. I just want to pay and close this account.