1 reviews | Active since Feb 2017
BANK DISPUTE,CLOSING OF ACCOUNT WITHOUT MY KNOWLEDGE,REFUSAL TO RELEASE MY MONEY
<p>I HAD THE ACCOUNT WITH CAPITEC BANK,2015/12/01 THEY THEN DECIDED TO CLOSE MY ACCOUNT CLAIMING THAT MY ACCOUNT WAS INVOLVED IN ***** ACTIVITIES WHICH I WAS NOT EVEN AWARE THAT SUCH TRANSACTION TOOK PLACE IN MY ACCOUNT.I HAVE THEN WENT BACK FORTH TO THEM FOR THE PAST YEAR TO RELEASE SOME OF MY FUNDS THAT WAS THERE IN THE ACCOUNT AMOUNTING TO R980.00 RAND,BUT THEY HAVE REFUSED ON REASONS THAT THEY WERE STILL INVESTIGATING AND WAITING FOR THE RESPONSE FROM THEIR FORENSIC DEPARTMENT WHICH THE REPORT WAS DISCLOSED FROM ME AS THEY TOLD ME IT WAS THE CONVERSATION BETWEEN CAPITEC AND THEIR EMPLOYEES OR CONSULTANTS.I THEN REQUESTED TO HAVE THE COPY OF REPORT WHICH CAPITEC REFUSED TO GIVE IT TO ME SO THAT I COULD HAVE FORWARDED IT TO THE ADMINISTRATORS AND CLEAR MY NAME AND SO THAT CAPITEC CAN GIVE ME MY MONEY BACK.BUT UP TO THIS DATE IM STILL WAITING FOR CAPITEC TO GIVE ME MY MONEY BUT THEY ARE REFUSING.</p>
I acknowledge your posting, and have referred it to Carmenita Fortune for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Carmenita Fortune for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
