Bank Charges - International

I have stopped using this account due to fees going off my account that I did not authorize, the reason I do not close this account is that I receive money from my sister from New Zealand! My sister notified me this morning that she will be transferring money to me, I went into the account just to realize that the fees is still going off the account I phoned customer service after I went to the branch last year to stop this ****, and I had to pay those fees! I have asked them to stop it .... and now the account is in overdraft again. The lady said I must get a new card, who must pay for that? I have no subs from Google!!!!!!!!!!!!!!!!! I have spoken to numerous people; it this is a general trend with Capitec! Imagine taking R3-00 from each customer every month!!