HR
Hendrick R

1 reviews | Active since May 2010

13 Mar 2017, 17:46

Bank Charges

<p>Today an amount was deposited into my account and it reflected immediately with an sms showing my balance. I then transfered some of the money to another capitec bank and after that R30 was charged for that transfer. Then another money was transferred to my account and it reflected with a balance. I withdrew cash and R24 was charged for the withdrawal and there was a balance of R6 left. </p> <p> </p> <p>I checked my balance now and it says 0.00, which means Capitec charged me over R60 today.</p> <p> </p> <p>This is unacceptable and extremely high. What kind of a bank charges over R60 on a savings account with 4 transactions made.</p> <p> </p> <p>I want Capitec to explain to me why was I charged Over R60 today. I will not waste my time and go inside the bank for R60 but I want it back.</p>

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Replies (1)
Capitec Bank
Capitec Bank's reply14 Mar 2017, 08:48
Official

I acknowledge your posting, and have referred it to David Morris for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank