Bank Card Not Being activated

You would think that getting a new Bank card should take a few minutes, It's been 2days and I cannot access my funds because my 'new' card is not working.<br> Sadly unlike other banks, with capitec you can not draw money without a card this a big problem for most customers. When I returned to the bank the very next morning All they said was for me to download the global one App and they will call me later with a reference number (I'm still waiting )... This has inconvenienced me greatly, the worst part is the realization that Capitec client services is not willing to go the extra mile for customers, even for what should be a simple process.