Bank card

Firstly my card just stopped out of nowhere, I never complained I continued using cash send which charged me more trying to access my money. I never had time to get to a beach because I work in Pretoria Brooklyn. What happened was the branch just closed in Brooklyn mall out of nowhere so when do I get time to sort out my card. A full 4 months later I get a chance to go to Capitec shorite in eldoradopark oohhhhh wow, guess what I get a card where my name is scratched out. I ask the consultant why is my name out he says ei that's how the cards are coming now. What **** is that??? Imagine that **** answer. Guys that was a month ago. On top of all this I don't have a car and I broke my ankle so imagine the struggle, especially since the branch closed at my work place in Brooklyn. I finally got a new card now guess what the ****en card stopped working. I am walking with a ankle that has problems still to come to 5 different shops and the machine says contact support. So damn inconvenient. I could not buy anything I needed today because of this, with a new card! **** bank!