*********** bank, capitec is the pits of hell

I called capitec bank on the 21st of May 2024, i spoke to 4 different consultants giving me 4 different procedures i needed to do a Recall and by time frame the money had not teached the account.

I called on the 4th june and was advised the log had been closed as they could not pick up the amount sent, i again went into the same process of explaining the same information again after this i called today the case has been closed information is the same amount was.

I am beyond frustrated, ****ed. Your call center agent are not trained proberly there is no accountability or action its true this is the worst bank and that is why its so easy to ***** capitec there is no process, i spoke to Mo who refused to give me gis surname or the agent i jad spoken to all he wanted to say was this is not his fault and refused to give me his surname.

Never again will i have huge amounts in such an *********** bank

This bank doesn't even deserve a Star ther service is bull****