JC
Jacques C

1 reviews | Active since May 2023

06 May 2023, 17:24

*** bank (Capi****) refusing to give my money. MY MONEY!!! NEED TO BE VERIFIED,???

Will it. E possible to rate less than 1?

So get this.... Today I received payment into my account (R100k) and used some of the funds... Now 4 hours later, my account has been frozen and neet to Go monday to the branch to verify the payment I received.

So let me understand. I have to go to the bank to verify myself to use MY fking money? What? Are you serious? Its my money. No I cant use ****... I have to go to a branch on Monday ( Leave work) to get my own money. ***??? 7 weeks ago I received R2.1mil into my FNB account and guess what? I used without this ***.. i guess this is the reason why I never use this *** bank

0
Replies (1)
Capitec Bank
Capitec Bank's reply07 May 2023, 08:22
Official
 Good day Jacques

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank