Bank better to live better for who???

For over a year now, I have money invested with an individual/business who banks with Capitec Bank. I have been receiving my weekly returns and was a happy camper. A month ago the account was stopped by Capitec which has now resulted in me being in financial difficulty as i can no longer receive my returns or my capital from my investment. For a financial institute to tarnish peoples credit records and place them in dire financial situations - it is unacceptable. The account was stopped cos it was reported as ***** by some individuals. But what about the individuals that knows it's NOT ***** and does not question the individual/business legitimacy? Why must we suffer cos surely Capitec should act in the best interest of everyone involved. Capitec you are making our lives hell and *****ing the bread from our mouths!!! Isn't your slogan "bank better to live better" yet i am in the worst financial situation that i have ever been in my entire life!!!