DD
Dylan D
1 reviews | Active since Oct 2019
09 Mar 2021, 14:38
"bank better, live better" - excuse me
Wow, just look at all the recent bad reviews haha'. I made a eft payment worth R3000, and after waiting a full day for an internal transfer, they billed me x4 transactions worth R12 000! So for one day I couldn't buy anything, like food or airtime plus I paid for all the capitec sms's and then they "reversed 3 payments" which I had to pay for again. Now the person I paid is telling me that he did not receive the R3000 since you reversed all the funds from his side. So I've waited 5 days for this to be corrected. Now I'm forced to go to the bank and put my life in danger in these dire times, I will probably close my capitec account and move to a consistent bank I can trust.
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Replies (1)Capitec Bank's replyOfficial
09 Mar 2021, 15:04Good day Dylan
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply09 Mar 2021, 15:04
Official
Good day Dylan
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
