JF
Joel F
1 reviews | Active since Jan 2017
13 Jul 2020, 14:05
Bank better life better or not
I have been phoning and sending emails to get account paid up letters from Capitec but Still havent received anything
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Replies (2)
Capitec Bank's replyOfficial
13 Jul 2020, 14:35Please accept my sincere apology for the frustration you experienced as result of this incident.
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply13 Jul 2020, 14:35
Official
Please accept my sincere apology for the frustration you experienced as result of this incident.
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
22 Jul 2020, 13:11 Good day Mr Fourie We are unable to get hold of you and you may contact us for further assistance.
At the moment we will close the matter due to no contact/response. Kind regards Complaint Management Capitec Bank Good day
At the moment we will close the matter due to no contact/response. Kind regards Complaint Management Capitec Bank Good day
Capitec Bank's reply22 Jul 2020, 13:11
Official
Good day Mr Fourie We are unable to get hold of you and you may contact us for further assistance.
At the moment we will close the matter due to no contact/response. Kind regards Complaint Management Capitec Bank Good day
At the moment we will close the matter due to no contact/response. Kind regards Complaint Management Capitec Bank Good day