1 reviews | Active since Jul 2016
BANK ATM's ALMOST NEVER HAVE MONEY
<p>I am a client at Capitec Bank and I am from Upington. Not lang ago the Capitec Branch in Upington, the one in town...not the one in Kalahari Mall have undergone a revamp. What I noticed is that there are two brand new ATM for our convinience. </p> <p> </p> <p>Today I tried to withdraw some money but both ATM's keep telling "transaction declined". I assume that with the new upgrade that the new ATM's would be working 100% but I geuss I was wrong.</p> <p> </p> <p>I am very very displeased in Capitec and their poor service. When I asked the woman in front what wrong she just tells me "No its not going to work" which for me is a pathetic answer. They must know how many people withdraw money daily at their ATM's so they must make sure that there is enough money in. </p> <p> </p> <p>Would appreciate some feedback. </p> <p>Thank you</p> <p>Kind regards,</p> <p>Elriek Swanepoel</p> <p> </p> <p>PS: KINDLY NOTE THAT I AM AFRIKAANS SPEAKING BUT THE REVIEW I SUBMITTED IN ENGLISH SO IT CAN LOOK MORE PROFESSIONEL.</p>
I acknowledge your posting, and have referred it to Oscar de Villiers for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Oscar de Villiers for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
