*********** bank and it’s employees

Capitec is the worst bank and their employees also give worst customer service. Yesterday I found out my savings account has been suspended and cannot be accessed on the app, can’t use my card or even tap with my phone whilst I have money money in the account, I spoke with Gugu Ngobeni , and asked to speak with her manager who is Mambali from JHB department, Mbali assured me my query will be resolved in the morning as the department that must re activate works 8 to 5 . She told me that she will assign my query to Michelle who is also the manager she will will call me at 9. No one called me , I had to call back at 11 and was transferred to Mark Duplisee who said he was a manager from cape town and didn’t sound as manager as he was *********** and was lost not knowing what to do . As soon as this is resolved I am withdrawing all my money and closing my capitec account, this is the terrible experience I ever got from the banks I have used