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Mfanafuthi M

1 reviews | Active since Apr 2026

25 Apr 2026, 14:03

Bank account stopped without communication

I'm very disappointed with Capitec Bank. I've been banking with Capitec for twenty years, yesterday I found out my account in frozen by some Cape Town court due to maintaining case Idid not attend. Capitec bank did not see the need to inform me I only realize this while purchasing groceries and the card keep declining. As a client I expected to notified,when I asked them for more info about so-called court documents they are unable to provide. So that means anyone can decide on my money while I'm still banking with them. As soon as issue is resolve I'm changing banks.

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Replies (1)
Capitec Bank
Capitec Bank's reply25 Apr 2026, 14:36
Official
Good day Mfanafuthi M Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank