ND
Noxolo D

1 reviews | Active since Aug 2019

31 Dec 2020, 11:37

Bank account on hold

Hy i had a bad experience with capitec bank they put my account on hold without informing me that they are closing my account this is really bad service I've tried calling the call center but they're unable to help me i really need my account back please

0
Replies (3)
ND
Noxolo D's update31 Dec 2020, 11:43
Reviewer Update
Please unhold my account i have to refund my people now how can you refund people with amounton hold please my ID is *** cellphone number ***
ND
Noxolo D's update31 Dec 2020, 11:43
Reviewer Update
This is bad service ever capitec really doesn't care at all about their clients
Capitec Bank
Capitec Bank's reply31 Dec 2020, 12:01
Official
 
Good day Noxolo

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank