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simphiwe D

1 reviews | Active since Dec 2018

21 Dec 2018, 06:14

Bank Account closure without my consent

The bank closed my account without my consent.When I check with the bank said there is ***** that was suspected in my account which is false information provided by the person who was supposed to pay money and requested me to confirm receipt of funds and I did as he requested now the person went to the bank and said there was unathorised transaction done With the amount of R500.Now the bank has just closed my account with my money.

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Replies (1)
Capitec Bank
Capitec Bank's reply21 Dec 2018, 11:46
Official
I acknowledge your posting, and have referred it to Viwe Bokveldt for immediate attention.
 
Feedback will be provided within 5 working days.  I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank