1 reviews | Active since Sept 2016

15 Mar 2017, 08:49

Bank Account Blocked

<p>I told Capitec that I was going to China before I went. And they blocked my account while im here. Why and how would you me to come into the branch if im in China and only coming back in August. And I have debit orders that are going off. I have sent them several emails and no response over a week. </p> <p> </p> <p>When is a good time for you guys to get back to me so i can sort this out. </p>

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Replies (1)
Capitec Bank
Capitec Bank's reply15 Mar 2017, 14:47
Official

I acknowledge your posting, and have referred it to Donorique Wessels for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank