KP
Khanyi P

1 reviews | Active since Mar 2024

25 Mar 2024, 10:20

*********** BANK

Please advise who helped Old Mutual clients with their reimbur*****t?Am extremely tired, disappointed and disgusted by Capitec with their back and forth false promises and non delivery.Am a victim of ***** scheming now the process of investigation and reimbur*****t it’s taking forever.When you call them, before you get to speak to a consultant you will wait 20minutes holding then hear excuses on another excuse .I’ve heard too many justifications😏 and it’s exhausting.The only thing they know is to say your query has been escalated with no turn around time.Bank with this bank at your own risk ⚠️ you will live to regret!

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Replies (1)
Capitec Bank
Capitec Bank's reply25 Mar 2024, 16:42
Official
Good day Khanyi

Thank you for letting us know of your concern, and for your patience while we explore this matter. 

We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank