KP
Khanyi P
1 reviews | Active since Mar 2024
25 Mar 2024, 10:20
*********** BANK
Please advise who helped Old Mutual clients with their reimbur*****t?Am extremely tired, disappointed and disgusted by Capitec with their back and forth false promises and non delivery.Am a victim of ***** scheming now the process of investigation and reimbur*****t it’s taking forever.When you call them, before you get to speak to a consultant you will wait 20minutes holding then hear excuses on another excuse .I’ve heard too many justifications😏 and it’s exhausting.The only thing they know is to say your query has been escalated with no turn around time.Bank with this bank at your own risk ⚠️ you will live to regret!
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Replies (1)Capitec Bank's replyOfficial
25 Mar 2024, 16:42Good day Khanyi
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply25 Mar 2024, 16:42
Official
Good day Khanyi
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
